FAS2xxx端口e0a、e0b、e0M、e0P缺失、并显示"Invalid PCIe device detected"

适用场景

  • FAS25xx、FAS22xx、FAS2750
  • 四通道千兆以太网控制器82580

问题描述

  • 节点重新启动时不显示崩溃消息。关闭前可能会显示以下消息:

Mon Jul  5 09:13:39 CEST [node_name:netif.hangDetected:warning]: Network interface e0b hung (PCIe RcvMstAdt). Resetting to recover. Driver: igb.
Mon Jul  5 09:22:13 CEST [node_name:netif.hangDetected:warning]: Network interface e0a hung (PCIe RcvMstAdt). Resetting to recover. Driver: igb.

  • 节点保持正常运行,但通过端口 e0a , e0b 和 e0M 在网络上停止响应。
  • 从控制台日志(system log 从 SP 或从控制台连接启动日志):

Mar 11 08:10:05 [XXX:pvif.allLinksDown:EMERGENCY]: ifgrp a0a: All links are down

kill: 85241: No such process
Terminated
.
Uptime: 311d17h23m44s

HALT:  HA partner has taken over (ic) on Wed Mar 11 11:54:45 CET 2020
ugen0.2: <Micron Technology> at usbus0 (disconnected)

System rebooting... <==== the system rebooted, but didn't panic
================ Log #1 end time Wed Mar 11 10:54:44 2020
================ Log #2 start time Wed Mar 11 10:55:10 2020


Invalid PCIe device detected below PCIe Root Port(Bus/Dev/Func): 00/1C/00 <== the BIOS is not able to recognize some components

Actual Vendor ID and Device ID:FFFF/FFFF

Expected Vendor ID and Device ID:8086/150E

Mezzanine Card ID(02 - 10GbE, 03 - FC, 07 - No Dev, others - Resv):07

BIOS is resetting system...

  • 如果节点可以启动,则端口 e0a , e0b , e0M 和 e0P 将完全丢失或在 Hardware Initialization Failedsysconfig 输出中报告:

slot 0: Internal 10/100/1000 Ethernet Switch     Status: Unknown
slot 0: Quad Gigabit Ethernet Controller 82580
     e0a MAC Address:   00:00:00:00:00:00 (Hardware Initialization Failed: IGB: 3)
     e0b MAC Address:   00:00:00:00:00:00 (Hardware Initialization Failed: IGB: 3)
     e0M MAC Address:   00:00:00:00:00:00 (Hardware Initialization Failed: IGB: 3)
     e0P MAC Address:   00:00:00:00:00:00 (Hardware Initialization Failed: IGB: 3)
slot 0: Interconnect HBA:   Mellanox IB MT25204

发生原因

板载四1Gb以太网控制器82580端口(e0a、e0b、e0M、e0P)的硬件故障。

解决方案

​更换主板

追加信息

有关此问题描述的另一种表现形式,请参见: FAS25xx上的端口e0a、e0b、e0M和e0P已关闭

没有找到想要的答案?

上传日志让 AI 帮你诊断,或者在控制台里直接向 AI 提问。