FAS25xx上的端口e0a、e0b、e0M和e0P已关闭

适用场景

FAS2520
FAS2552
FAS2554

问题描述

无法访问节点管理端口。
端口链路状态LED熄灭。
无法从ASUP确认此问题描述、因为由于e0M已关闭、无法收集ASUP。
在以下命令的输出中、端口e0a、e0b、e0M、e0P处于关闭状态。

sysconfig -a 示例：

Node: NetApp-2
   NetApp Release 8.3P2: Tue May 19 01:39:13 PDT 2015
   System ID: XXXXXXXXX (NetApp-2); partner ID: XXXXXXXXX (NetApp-1)
   System Serial Number: XXXXXXXXXXXX (NetApp-2)
   slot 0: Quad Gigabit Ethernet Controller 82580
      e0a MAC Address:   00:xx:xx:xx:xx:48 (auto-1000t-fd-down)
      e0b MAC Address:   00:xx:xx:xx:xx:49 (auto-1000t-fd-down)
      e0M MAC Address:   00:xx:xx:xx:xx:4a (auto-1000t-fd-down)
      e0P MAC Address:   00:xx:xx:xx:xx:4b (auto-1000t-fd-down)

event log show 示例：

7/17/2020 01:19:39 NetApp-2    INFORMATIONAL snmp.link.down: Interface 2 is down.
7/17/2020 01:19:39 NetApp-2    INFORMATIONAL netif.linkDown: Ethernet e0a: Link down, check cable.
7/17/2020 01:19:39 NetApp-2    INFORMATIONAL snmp.link.down: Interface 1 is down.
7/17/2020 01:19:38 NetApp-2    INFORMATIONAL netif.linkDown: Ethernet e0M: Link down, check cable.
7/17/2020 01:19:38 NetApp-2    INFORMATIONAL snmp.link.down: Interface 7 is down.
7/17/2020 01:19:38 NetApp-2    INFORMATIONAL netif.linkDown: Ethernet e0P: Link down, check cable.
7/17/2020 01:19:38 NetApp-2    INFORMATIONAL snmp.link.down: Interface 8 is down.
7/17/2020 01:14:09 NetApp-2    NOTICE rdb.ha.verified: Verified that cluster high availability (HA) is configured correctly, and that on-disk mailboxes are intact.

发生原因

CHW-219

解决方案

更换控制器

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